During the transition from the existing Injury Record form to the new Doctors and Physios (Injury) form, no data will be deleted at any stage.
To support continuity and ease of use, the AMS team will migrate all historical records into the new consult form. This means clinicians will be able to access past data directly within the new form, ensuring a streamlined experience and centralised documentation.
In the short term, clinicians will also retain read-only access to the previous Injury Record form. This temporary access ensures that no critical information is lost during the transition period and allows for reference to legacy records as needed.
If clinicians require access to a previous injury record after the transition, they may request it by contacting the AMS team at ams@ausport.com.au. Please include the following information in your request to ensure prompt assistance:
Athlete’s full name
Date of the record
Relevant record details
A member of the AMS team will respond and provide the requested information as soon as possible.
QUESTION: Will my historical data, based off the former OSIICS codes mean that when I pull data in the future, that I cannot compare?
Diagnostic code update
On 23 April 2024 the Orchard Sports Injury and Illness Classification System (OSIICS-15) was published as the successive iteration of the OSICS-14.
The new Injury Diagnosis record now uses OSIICS 15 codes. Historical injury records with older OSICS codes have been re-coded using guidelines from discipline leads and uploaded into the new form for consistency. Therefore, clinicians can trust that all data being viewed within the new workflow is accurate according to the OSIICS 15 code.
Nevertheless, original injury records will still be available for review if needed, with a request to be made to ams@ausport.gov.au.
QUESTION: How do I enter multiple diagnoses during 1 consultation?
A key improvement in the new Consult workflow is the ability to link multiple diagnoses to a single consultation. In other words- you could see an athlete about their separate knee and shoulder injuries, write 1 consultation note but link 2 injury diagnoses.
When an athlete sustains more than one injury—whether at the same anatomical site or across different body sites—each injury must be documented in a separate Injury Diagnosis form, as they are considered distinct clinical issues.
Example: If an athlete sustains both an MCL injury and a concussion during the same incident, two individual Injury Diagnosis forms must be completed—one for each injury.
Within the NEW workflow:
The clinician begins by creating a new Consultation form entry.
The first Injury Diagnosis (e.g., MCL injury) is created and completed.
After saving and closing that entry, a second Injury Diagnosis (e.g., concussion) is created and also linked to the same Consultation form.
Additionally, if a new injury occurs while the athlete is still undergoing treatment for a previous injury:
Use the "Link" function to connect the existing injury, and the "New" function to add the new injury.
This ensures that each injury is properly documented while maintaining a clear and organized clinical record within the consultation workflow.
Injury (doctor and physio access) and illness (doctor only access) consultations still need to be entered separately. For example, if you saw an athlete about their knee injury and an illness, you would still need to write an injury consultation (knee) and a separate illness consultation.
QUESTION: How should I capture the athlete who has surgery?
Any surgery performed for injury management should also be recorded within the injury diagnosis form. The surgery details section collects the date that the surgery was performed and allows for free-text related to the surgery to be entered under.
The date of the surgery is important to capture as it allows the duration of the injury to be separated according to time prior to surgery and time post-surgery to be distinguished.
Multiple surgeries can be entered per injury by clicking the +Add Row button.
QUESTION: After linking the diagnosis to the consult form, which button do I press to get back to the consult notes?
Once a clinician has completed the Injury Diagnosis form:
If the injury is still considered open, the clinician should select “Save and Close”. This will save the injury record and return them to the consultation form to complete the remaining fields.
If the injury status is set to “Full Training and Competition”, the clinician will be presented with the option to click “Save and Lock”. When it is appropriate, selecting this option will officially close the injury, preventing any further edits to the record.
QUESTION: How does sharing of consultation notes work on AMS? Who can access the information?
The Shared Comms section is a key component of each discipline’s consult form, enabling clinicians with the athlete to determine what information is shared and with which disciplines.
When obtaining informed consent from the athlete to share information, clinicians should explain the value of sharing relevant information with members of their support team—such as their Strength & Conditioning Coach, Athlete Wellbeing & Engagement (AW&E) Manager, Nutritionist, and others. Clinicians can also reassure athletes that all users with access to shared communications have agreed to the AMS Terms and Conditions, which include strict guidelines around data privacy, security, and integrity. Ultimately, athletes have the right to decide who can access their medical information and should not be pressured to permit sharing if they are not comfortable for this to occur.
It is important to note that shared communications are directed between disciplines, not individual practitioners. As such, all staff members assigned to a given discipline who have access to the athlete's profile will be able to view the shared information.
This process also underscores the importance of NSOs maintaining accurate and up-to-date staff lists within AMS to ensure information is shared only with appropriate personnel.
QUESTION: As a Physio that travels with teams without a Doctor, there are occasions when I’m the only direct contact point for ‘illness’ consultations. For example, travelling overseas with a team, an athlete becomes unwell with gastroenteritis and sees a local doctor overseas for management. How do I capture this data on AMS?
This is a decision for individual NIN / NSOs, including the Chief Medical Officer of the relevant NIN / NSO. Options available include:
Consulting with the relevant doctor for the NSO or team (if there is one).
The NSO or team doctor entering notes through an ‘illness’ consultation, based on the information available to them. Plus/minus sharing the information with the relevant disciplines as is available in the new workflow.
The physio entering the information available (e.g. from the local or event doctor that saw the athlete) into an ‘injury’ consultation. Noting that all OSICs codes (including ‘illness’ codes) are available through injury diagnoses, if this is in line with the NIN / NSO’s protocols.
QUESTION: If the internet is unstable - will data save?
Clinicians working in areas with unreliable internet connectivity are strongly advised to use the “Save Draft and Continue Editing” button to safeguard their progress and prevent data loss. This button is located at the bottom of the Doctors and Physios (Injury) Consults form.
In particular, it is recommended to click “Save Draft and Continue Editing” before selecting the +New icon to open a new Injury or illness Diagnosis or other data entry form. Once the additional form is completed and “Save and Close” is selected, clinicians will be returned to their original consultation notes to continue completing the record.
Important: If the “Save Draft and Continue Editing” button is not used prior to a loss of internet connection, any unsaved data will be lost.
