Connect TeamBuildr

Setting Up Teambuildr

Mapping of athlete accounts between systems is achieved through matching emails between the two. Please ensure that emails match exactly between the two systems.

Updating AMS Email:

1. Navigate to AMS home page.
2. Select the Athlete of choice in the left-hand side bar.

3. Select the pen icon in the top right-hand corner to review the Athletes account details including the email address associated to the AMS account.

Updating TeamBuildr Email:

1. Navigate to "Manage Users" via the coach tools drop down menu. 
2. Search for the Athlete 
3. Select Edit 
4. Update Athletes email and select "Save Changes"

FAQs

How often does data sync to the AMS?

• Every 60 mins
• Prescription data syncs every 2 hours

I've just mapped a new athlete, will their data automatically backdate?

• No; please contact the AIS AMS team and provide them details of the TeamBuildr account, team and athletes that require backdating.

Why is data missing for my athlete?

• Ensure that email addresses match between the two platforms; understanding that these are case sensitive.